Vital Data Technology Releases Health Payer eBook:  AI-Driven Insights and Automation

Leveraging Vital Data Technology’s (VDT’s) Affinitē platform, a large national health plan managing millions of lives and encompassing all lines of business was able to engage more members sooner at the highest risk levels and intelligently automate interventions across departments for increased efficiency and engagement.

Read the eBook to learn how VDT delivered by successfully identifying the most at-risk members with their CareFlow Rules™ Engine, and how the application of embedded AI and intelligent automation enabled member intervention much sooner and more efficiently than ever before, leading to the following results:

• A 3.9x increase in the number of identified members
• A more than 2x increase in active member management, engagement, and touches
• Average number of minutes to open a new case dropped from 75 to 30
• Care Management referrals increased 87%
• Number of new cases increased 30%