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Healthcare utilization plummeted immediately and discernably in early 2020, almost entirely due to consumer and provider concerns about COVID transmission. From March to mid-July 2020, 52% of the 1,055 respondents in a Johns-Hopkins University COVID-19 Civic Life and Public Health Survey admitted to...

Accurate, complete HEDIS® data collection, measurement, and reporting are critical for health plans to generate client trust, create positive results, and improve quality. NCQA aids plans in selecting their data partners by auditing collection logic based on their information systems capabilities an...

A recent article in the American Journal of Managed Care makes the case that COVID-19 provides a strong impetus for expanding the use of clinical registries and virtual care delivery to health plan members with chronic diseases. The physician authors outlined a paradigm that incorporates “real-time ...