Vital Data Technology Recognized in Gartner’s Market Guide for U.S. Healthcare Payer Care Management Workflow Applications

Vital Data Technology is proud to announce that we have been named a sample vendor in Gartner’s November 2025 Market Guide for U.S. Healthcare Payer Care Management Workflow Applications. This recognition underscores our commitment to delivering innovative, AI-enabled solutions that empower health plans to modernize care management and drive meaningful improvements in member outcomes.

Gartner’s report addresses the urgent need for healthcare payers to evolve beyond legacy systems, noting that many organizations face challenges adapting traditional platforms to meet rapidly changing business, clinical, and regulatory requirements. The Market Guide highlights several key trends influencing payer strategy today:

• Widespread dissatisfaction with legacy care management systems, which often struggle to support evolving requirements and efficient medical management practices.

• Growing demand for next-generation, AI-powered solutions, as payers issue new RFPs focused on digital workflow automation and advanced analytics.

• Increasing pressure to lower total cost of care, prompting payers to seek technologies that streamline payer–provider collaboration and improve care delivery.

• Clear differentiation among vendors, with competitive solutions offering personalized engagement, seamless clinical data integration, workflow-embedded analytics, and support for holistic “health concierge” models.

Affinitē Care Management (CM) is purpose-built to help payers meet these demands, bringing AI-driven workflows, real-time insights, and automation into day-to-day care management operations so teams can engage members faster, prioritize the right interventions, and drive measurable outcomes. By uniting data and execution in a modern workflow experience, Affinitē CM helps health plans move beyond manual, fragmented processes toward scalable, next-generation care management. 

“At Vital Data Technology, we are committed to empowering health plans with intelligent, data-driven technology that transforms care management,” said Holly Toomey, Vice President of Product Management. “Being recognized in the Gartner Market Guide reinforces the value of our platform and our mission to help payers deliver higher-quality care, improved efficiency, and better experiences for members and providers.”

Vital Data Technology’s Affinitē platform is designed to help payer organizations modernize care and utilization management, streamline care coordination, and leverage AI-driven insights across the care management lifecycle. With purpose-built automation and real-time analytic capabilities, we enable health plans to operate with greater precision, agility, and impact.

For more information about Vital Data Technology’s care management solutions and to schedule a conversation with our team, please visit our website.